Frequently Asked Questions
Everything you need to know about your MARCHON™ experience.
How long does shipping take for domestic and international orders?
Standard domestic shipping typically takes 3-5 business days, while international orders can take 7-14 business days depending on the destination and customs processing.
What is your return policy for performance gear?
We offer a 30-day return policy on all unworn and unwashed items with original tags attached. Please note that for hygiene reasons, certain accessories may be final sale.
How do I know which size to order?
Each product page features a detailed size guide. Our performance apparel is designed for an athletic fit; if you prefer a more relaxed feel, we recommend sizing up.
Can I track my order once it has been placed?
Yes, once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery status in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options via Klarna and Afterpay in select regions.
Are MARCHON™ products covered by a warranty?
We stand by the quality of our gear. All products are covered by a 6-month manufacturing warranty against defects in materials or workmanship under normal athletic use.